If you want to cancel a subscription and not being charged for an app, you have to uninstall the application. Below you will find a step-by-step instruction on how to do that.
- Select Apps and integrations and click on Zendesk support apps:
- Find the app you want to delete and hover the mouse pointer over its icon. Click the gear icon and select “Uninstall” in the list:
- Confirm by clicking the “Uninstall” button:
- Wait a bit when the application is being uninstalled.
Done! The application is uninstalled and its subscription is canceled.
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