1. Install Advanced Export app via Zendesk marketplace
2. Click the left pane navigation button
- Press the "New export" button
- Select a dates range and other fields to filter tickets and press "Export"
- Wait for the system to complete the export. It may take a while depending on our servers load and your Zendesk plan
- You will be able to download the app as soon after the export process is done
- To delete files from our server choose the "Delete" option. We keep files for 30 days maximum for your convenience.
If you experience any issues, let us know.