How to enable notifications on new tickets? You can set up notifications on new tickets for some of your agents Open Notification app pop-up and click settings Toggle the switch "New ticket created" Related articles How to disable pop-up notifications? How to enable push notifications? How to send emails from my domain with a Forwarder app? How to edit ticket custom fields from Zendesk Chat interface How to create integration with Viber in Zendesk? Comments 0 comments Please sign in to leave a comment.