Resurrect doesn't save the date. What can I do?

Most likely the currently used credentials are expired or invalid. To solve the issue please check the relevance of the email + token that are used in the application settings:

• Go to Admin Center >> Apps and integrations > Zendesk API > Ensure the "Token Access" option is enabled > Сreate Resurrect API token anew and cope it:

• Go to Admin Center >> Apps and integrations > Zendesk Support apps > Resurrect > Check the e-mail used in the settings (it should be the e-mail of an admin who created the token) > Paste the saved earlier token (make sure it's not auto-filled by your browser):

• Update the settings.

If you still face any issue with the app, contact our support.