Zendesk Apps

Instagramer Suite

• 🔗 How to integrate Instagramer Suite with your Zendesk instance?
• 🆘 I don't receive messages for Instagramer Suite. What can I do?
• I receive the issue "This API call does not support the requested response format"
• Instagram private replies - How to reply to Instagram Comment with a DM in Zendesk?
• How to delete or hide Instagram comments from Zendesk?
• Instagramer Suite integration goes bad. What can I do?

Instagramer (Original)

• ⚙️ How to create a Zendesk integration with Instagram DM?
• 🛠 I don't receive DMs in my Zendesk. What can I do?
• Incorrect login/password error
• I receive an unusual login attempt when using Instagramer. Why?
• 🤨 WHY and HOW should I move from Instagramer to Instagramer SUITE?
• ❤️ How to like messages in Instagramer?

Oapps for WhatsApp Business

• 🔗 How to configure CloudAPI WhatsApp integration for Zendesk?
• 💰 How much is WhatsApp Business for Zendesk?
• 🤔 Connecting Whatsapp via Cloud API VS via QR code scan
• How to send a proactive message from Zendesk to WhatsApp?
• What is the difference between tariff plans for WhatsApp Business?
• 📈 How to update my current plan for WhatsApp?

Telegramer

• Telegramer Changelog
• 🔗 How to set up Telegram integration with Zendesk?
• 🤖 How to create a bot?
• 🆘 Bot mentions and replies to bot comments don't create tickets.
• How to pull Telegram Channel Comments to Zendesk?
• How to reply to a specific Telegram comment via Zendesk?

Discorder

• How to change name of OappsDesk Discord bot?
• 🔗 How to create a Discord integration with Zendesk?
• How to receive messages from Discord to my Zendesk?
• Oapps for Discord - Changelog

YouTube comments

• YouTube comments for Zendesk installation guide
• Where to find YouTube Channel ID?
• How much is OAPPS Comments for YouTube?
• How to manage or revoke YouTube access permissions
• What is the difference between tariff plans for YouTube Comments and what limits are there?

OAPPS for TikTok

• How much is TikTok?
• How to Connect TikTok to Zendesk?

OAPPS for Viber

• How to create integration with Viber in Zendesk?
• How to create Viber Bot Account?
• How to send messages from Viber to Zendesk?
• How much is Oapps for Viber?

3CX integration for Zendesk

• 3CX for Zendesk: Advanced configuration options.
• Installing WebAPI for 3CX addon
• How to integrate 3CX with Zendesk?

Advanced Export

• Advanced Export - chanegelog
• 🔗 Advanced Export for Zendesk installation guide
• 📑 Zendesk Guide Help Center export with Advanced Export
• ✉️ Zendesk ticket export to XLSX or CSV
• 🧑‍💼 Zendesk Users, Agents and Admins export
• 🏢 Zendesk organizations export to XLSX or CSV

Delayer

• Setting up delayed actions in Zendesk with Delayer app

Notifier

• 🔗 How to install Notifier to Zendesk?
• 🔔 How to enable web push notifications?
• 🔕 How to disable pop-up notifications?
• 💰 How much is Notifier?
• FAQ: What to check if I don't receive web push notifications?

Forwarder

• How to set up Forwarder?
• How to send emails from my domain with the Forwarder app?

Resurrect

• How to configure Resurrect?
• How to use Resurrect?
• Resurrect doesn't save the date. What can I do?

Reply-to Email Selector

• How can I install Reply-to email Selector app for free?
• How to select email addresses which Zendesk will use to reply to a customer?
• What information your Reply-to selector collects and stores

Custom Fields for Chat

• How to edit ticket custom fields from Zendesk Chat interface

Legacy or discontinued apps

Common topics for all applications

• How to install an application from Marketplace?
• ⛔️ How to uninstall an application and cancel its subscription?
• 💭 How to restrict access to any application for certain users?
• How to obtain an API key to install applications?
• How to install an application using a private link
• How to install a private application from a zip file?