Zendesk Apps

Instagramer Suite

• WHY and HOW should I move from Instagramer to Instagramer SUITE?
• I don't receive messages for Instagramer Suite. What can I do?
• What is the difference between the tariff plans for Instagramer Suite?
• How to upgrade my current plan for Instagramer Suite?
• How to solve the error of an expired token in Instagramer Suite?
• How to integrate Instagramer Suite with your Zendesk instance?

Instagramer

• Instagramer Maintenance
• I don't receive DMs in my Zendesk. What can I do?
• How to unsubscribe from Instagramer?
• My Zendesk account has IP address restriction - will that influence Instagramer?
• Will Instagramer work in new agent workspace?
• I receive the error saying: "Your message below hasn't been delivered due to an error"

Telegramer

• How to send a proactive message in Telegramer?
• How to upgrade my current plan for Telegramer?
• What is the difference between the tariff plans for Telegramer?
• How to check what groups your bot is connect to?
• How to reply to a specific Telegram comment via Zendesk?
• How to pull Telegram Channel Comments to Zendesk?

Advanced Export

• Exporting Zendesk Tickets to CSV or XLS

Oapps for Viber

• How to send messages from Viber to Zendesk?
• How to create Viber Bot Account?
• How to create integration with Viber in Zendesk?

Oapps for WhatsApp

• How to enable Multi-device beta for WhatsApp in Zendesk?
• How to configure Zendesk integration for WhatsApp Business?

Notifier

• How to enable notifications on new tickets?
• How to disable pop-up notifications?
• How to enable push notifications?

YouTube comments

• How to manage or revoke YouTube access permissions
• YouTube comments for Zendesk installation guide
• Where to find YouTube Channel ID?

Forwarder

• How to send emails from my domain with the Forwarder app?
• How to start forwarding comments?

Fb Reviews

• How to make integration with Facebook page?

Resurrect

• How to use Resurrect?
• Resurrect doesn't save the date. What can I do?
• How to configure Resurrect?

Classifier

• Installation of Classifier
• How to use Classifier
• Billing FAQ
• Troubleshooting

Classifier Pro

• Troubleshooting
• Installation of Classifier Pro
• How to use Classifier Pro

Linker app

• Starting with the Linker app

Reply-to Email Selector

• How can I install Reply-to email Selector app for free?
• How to select email addresses which Zendesk will use to reply to a customer?
• What information your Reply-to selector collects and stores

Custom Fields for Chat

• How to edit ticket custom fields from Zendesk Chat interface

Legacy apps

General

• Empty page/debagging data/concole
• How to install an application from Marketplace?
• How to uninstall an application and cancel its subscription?
• How to restrict access to any application for certain users?
• How to obtain an API key to install applications?
• How to install an application using a private link