Zendesk Apps

Instagramer Suite

• 🔗 How to integrate Instagramer Suite with your Zendesk instance?
• 🆘 I don't receive messages for Instagramer Suite. What can I do?
• 💰 What is the difference between the tariff plans for Instagramer Suite?
• 📈 How to update my current plan for Instagramer Suite?
• What media types are supported by Instagramer Suite?
• FAQ:Will I be notified when the limit is reached?

Instagramer

• ⚙️ How to create a Zendesk integration with Instagram DM?
• 🛠 I don't receive DMs in my Zendesk. What can I do?
• Incorrect login/password error
• I receive an unusual login attempt when using Instagramer. Why?
• 🤨 WHY and HOW should I move from Instagramer to Instagramer SUITE?
• ❤️ How to like messages in Instagramer?

Oapps for WhatsApp Business

• How to configure CloudAPI WhatsApp integration for Zendesk?
• Connecting Whatsapp via Cloud API vs via QR code scan
• How to send a proactive message from Zendesk to WhatsApp?
• What is the difference between tariff plans for WhatsApp Business?

Telegramer

• 🔗 How to set up Telegram integration with Zendesk?
• 🤖 How to create a bot?
• 🆘 Bot mentions and replies to bot comments don't create tickets.
• How to pull Telegram Channel Comments to Zendesk?
• How to reply to a specific Telegram comment via Zendesk?
• 📤 How to send a proactive message in Telegramer?

Advanced Export

• Advanced Export - chanegelog
• How does Advanced Export work?
• What is the difference between tariff plans for Advanced Export?
• Zendesk ticket export to XLSX or CSV
• Zendesk Users, Agents and Admins export
• Zendesk organizations export to XLSX or CSV

Oapps for Viber

• How to create integration with Viber in Zendesk?
• How to create Viber Bot Account?
• How to send messages from Viber to Zendesk?

Notifier

• How to enable notifications on new tickets?
• How to disable pop-up notifications?
• How to enable push notifications?

YouTube comments

• YouTube comments for Zendesk installation guide
• Where to find YouTube Channel ID?
• How to manage or revoke YouTube access permissions

Forwarder

• How to set up Forwarder?
• How to send emails from my domain with the Forwarder app?

Fb Reviews

• How to make integration with Facebook page?

Resurrect

• How to configure Resurrect?
• How to use Resurrect?
• Resurrect doesn't save the date. What can I do?

Classifier

• Installation of Classifier
• Troubleshooting

Classifier Pro

• Installation of Classifier Pro
• How to use Classifier Pro
• Troubleshooting

Linker app

• Starting with the Linker app

Reply-to Email Selector

• How can I install Reply-to email Selector app for free?
• How to select email addresses which Zendesk will use to reply to a customer?
• What information your Reply-to selector collects and stores

Custom Fields for Chat

• How to edit ticket custom fields from Zendesk Chat interface

Legacy apps

General

• How to install an application from Marketplace?
• ⛔️ How to uninstall an application and cancel its subscription?
• 💭 How to restrict access to any application for certain users?
• How to obtain an API key to install applications?
• How to install an application using a private link
• How to install a private application from a zip file?