Mikhail

Push notifications are small pop-up windows in your browser. They inform agents about any updates in their group tickets. Click the application icon on the navigation bar at the top of the window....

First, install the application from Zendesk Marketplace. Next, go to the application settings: Admin Center >> Apps and Integrations >> Channel apps >> Facebook Reviews.  Switch to Tab «Accounts» ...

Requirements Zendesk Admin role. Your Instagram account must be a business type. You can learn more about this in the article “How to change the type of your Instagram account to professional”. T...

Our billing portal can help you to: View all your subscriptions Check subscription status (active or unpaid) Update the plan if there're several View all your payments Download invoices Change you...

With Advanced Export one can export: Tickets Ticket archives End-users and agents Organizations Help center articles Installation 1. Install Advanced Export via Zendesk Marketplace 2. Fill in yo...

To create a bot - please refer to the following official guide: https://help.viber.com/hc/en-us/articles/15247629658525-Bot-Commercial-Model

1.  Install the Classifier Pro app from Marketplace (please see the article for details). 2. Enter the app's title and set access restrictions: How to restrict access to any application for certain...

When the Classifier Pro is installed, you need to do several steps to make it working. The first step is to create a predictor and train it on your pre-classified tickets. Predictor Pro need at lea...

1.  Install the Classifier app from Marketplace. 2. Enter the app's title and set access restrictions: How to restrict access to any application for certain users? Click on "Install". Note: it's re...

If you faced any issue while installing or using the app, please reach our support.