Alena

If you receive the error notification inside your Zendesk ticket as below, then this guide is right for you: This issue is caused by Instagram's API, which may flag certain responses as spam  or o...

1. Install OAPPS for Viber from Zendesk Marketplace by clicking on "Free trial": 2. Navigate to Admin Center >> Apps and Integrations >> Channel apps >> Oapps for Viber >> Accounts tab >> click on ...

To set up Telegram integration with your Zendesk follow these steps: 1. Install Telegramer from the Zendesk Marketplace. To find out more about tariff plans, follow: How much is Telegramer? 2. Go t...

Direct Messages  Type of message Current status Plain text Supported Audio note Supported Photo attachment Supported Video attachment Supported - to play the video press the link. For...

Now, when an Instagram users leave comments under your post, you can reply then in a Direct Message. Let's see how to do that. 1. Receive an Instagram post comment in Zendesk as a ticket. 2. Open "...

Now you can delete or hide an Instagram comment inside your Zendesk, without any need to go to Instagram.com to perform this action! Let's see how to achieve that.   1. You receive a spam Instagram...

Our OAPPS Comments for TikTok is available in two subscription plans: 👉 The difference between them lies in the number of accounts you connect.   Currently, there're no additional restrictions (su...

Install the OAPPS Comments for TikTok from Zendesk Marketplace. To avoid card entering during the trial, please use the coupon code NOCC during the installation:  Log in to your TikTok account. Ma...

[!] Currently proactive messages are only supported for accounts connected via QR code (Multidevice web). Templated outbound messages for WhatsApp CloudAPI are not supported at the moment. WhatsA...

1. Install 3CX integration by OAPPS from the Zendesk Marketplace. 2. Click on the 3CX icon on the left panel and complete the authorization by clicking "Grant Permissions":   3. Click "Allow" in t...