Oleg Tkachev
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Recent activity by Oleg Tkachev-
How can I contact support?
Use the chat, email support@oapps.io, or submit a request through this help center. Include the app name, what you tried and any error message. Remove passwords and API tokens from screenshots. Sup...
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How do I cancel my subscription?
You can cancel your subscription through portal.oapps.io. If you no longer need the app, follow its uninstall instructions in Zendesk Admin Center and check that the subscription has been cancelled.
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How can I change my subscription plan?
Open your subscription at portal.oapps.io and choose Update plan. For apps managed through Zendesk Marketplace, you can also open the app’s settings in Zendesk Admin Center. Available plans depend ...
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How do I update my payment card?
Sign in to portal.oapps.io and open Billing Info. Under Payment Method, update your existing card or add a new one.
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Where can I download invoices?
Sign in to portal.oapps.io with your subscription email. Open Billing info, then Invoice History to download invoices and receipts. Use Forgot your password if you need to regain access.
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How is my app subscription priced?
Pricing depends on the app: some subscriptions are billed per Zendesk account, while others are billed per agent. Check the app’s pricing before installation and review which agents have access.
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Can I try an app without a credit card?
Yes. Apply the NOCC coupon during the Zendesk Marketplace trial checkout to start without entering card details. The coupon applies only to the free trial.