Mikhail

First of all, install the application from Zendesk Marketplace. Next, go to the application settings: Admin Center > Apps and integrations > Channel apps > Instagramer Direct:  Switch to Tab «Acco...

Please note that you should be a Zendesk Admin to install the Forwarder App.  Install the Forwarder app from Zendesk Marketplace.  Use the coupon code NOCC to skip the credit card step during signu...

The easiest way to install an application is to do it from a Marketplace. Open the Zendesk Marketplace page in your browser. Find an application you need by entering a name of the app to the searc...

When the Classifier Pro is installed, you need to do several steps to make it working. The first step is to create a predictor and train it on your pre-classified tickets. Predictor Pro need at lea...

To create a bot - please refer to the following official guide: https://help.viber.com/hc/en-us/articles/15247629658525-Bot-Commercial-Model

With Advanced Export one can export: Tickets (CSV, XSLX) Ticket archives (PDF, JSON, HTML) End-users and agents (CSV, XSLX)  Organizations (CSV, XSLX) Help center articles (HTML) Installation1....

  Beforehand: If you are updating from Instagramer to Instagramer Suite -  please, refer to this guide.It is crucial for you to note that all of the tickets received through Instagramer before upg...

Advanced configuration is required! You may disrupt your normal email flow if you do misconfiguration. Please consult your IT support if you are not 100% sure what you are doing.  Your domain is ty...

If you want to cancel a subscription and not being charged for an app, you have to uninstall the application. Below you will find a step-by-step instruction on how to do that. Go to Admin Center: ...

If you faced any issue while installing or using the app, please reach our support.