Alena
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Recent activity by Alena-
How to select email addresses which Zendesk will use to reply to a customer?
IntroductionIn Zendesk, you can configure multiple support email addresses across different brands and business functions. By default, when a customer sends an email to a specific address (e.g. sup...
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💰 How much is WhatsApp Business for Zendesk?
WhatsApp Business includes several tariff plans depending on what suits best your business needs: BEGINNER This plan allows connecting only 1 WA number with a turnover of up to 2000 messages/month...
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🔗 Advanced Export for Zendesk installation guide
With Advanced Export one can export: Tickets (CSV, XSLX) Ticket archives (PDF, JSON, HTML) End-users and agents (CSV, XSLX) Organizations (CSV, XSLX) Help center articles (HTML) Installati...
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🔗 How to set up Telegram integration with Zendesk?
Installation and setupGeneral tabAdvanced tabGroups tabSubscription tab Installation and setupTo set up Telegram integration with your Zendesk follow these steps:1. Install Telegramer from the Zend...
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A trial period - what is it?
When installing an application from the Marketplace, each of them has a so-called “trial period”, which means that during this period you can use the application for free. This period allows you to...
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💳 How do I update card details?
To change/add a credit card, access our billing portal: portal.oapps.io Use your subscription email and the "Forgot your password" option for access: Once logged in, click on "Billing info": M...
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FAQ: How much is Forwarder?
Forwarder costs $5,99 per month per agent. You can give access to the app only to certain agents:
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How to connect Telegram Business account to Zendesk?
Now you can add Bots to your Personal (Business) Telegram account to process customer interactions. Business users can connect Telegram bots that will process and answer messages on their behalf. T...
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💰How much is TikTok for Zendesk?
Our TikTok Connect application for Zendesk is available in three subscription plans: Beginner, Professional and Leader. Each plan includes a 14-day free trial. Beginner plan The Beginner plan comes...
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How to receive messages from Discord to Zendesk?
OAPPS Discord for Zendesk works with both private and public messages. To receive messages from your Discord to Zendesk, follow these steps below: 1. Connect the Discord server you want to receive ...