Zendesk Users, Agents and Admins export

Users and Agents Export:

1. Press the "New export" button 

2. Select "Export users"

3. The Export options will open where you can select:

• File format (XLSX or CSV);
• Date range (you can export for the whole or for some period of time);
• User role (select the one option from the drop-down list):
              - Admin
              - Agent
              - End-user
• User tags;
• User status (active or suspended):

4. Press the "Export" button.

5. Wait for the system to complete the export. It may take a while depending on our servers load and your Zendesk plan. You will be able to download the file as soon as the export process is finished:

To delete files from our server choose the "Delete" option. We keep files for 30 days maximum for your convenience.

If you face any issues, please let us know.