Alena

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Activity overview

Latest activity by Alena
  • Alena created an article,

    FAQ: What to check if I don't receive web push notifications?

    First of all, go to application settings and make sure that "Browser Web Push" is enabled:If you do have it enabled, click on "Don't receive notification?" and grant access anew:Additionally, pleas...

  • Alena created an article,

    🔗 How to install Notifier to Zendesk?

    Installation:Find Notifier in Zendesk Marketplace and click on Free Trial:2. Select the domain you want the app to be installed on and click on Install:3. Add your billing details. On this step you...

  • Alena created an article,

    📈 How to update my current plan for WhatsApp?

    There're two methods to change (upgrade or downgrade) your current tariff plan for OAPPS for WhatsApp Support. You can choose one of them.   First method: Log in to portal.oapps.io with your subscr...

  • Alena created an article,

    I receive the issue "This API call does not support the requested response format"

    If you receive the error notification inside your Zendesk ticket as below, then this guide is right for you: This issue is caused by Instagram's API, which may flag certain responses as spam  or o...

  • Alena created an article,

    Instagram private replies - How to reply to Instagram Comment with a DM in Zendesk?

    Now, when an Instagram users leave comments under your post, you can reply then in a Direct Message. Let's see how to do that. 1. Receive an Instagram post comment in Zendesk as a ticket. 2. Open "...

  • Alena created an article,

    How to delete or hide Instagram comments from Zendesk?

    Now you can delete or hide an Instagram comment inside your Zendesk, without any need to go to Instagram.com to perform this action! Let's see how to achieve that.   1. You receive a spam Instagram...

  • Alena created an article,

    How much is TikTok?

    Our OAPPS Comments for TikTok is available in two subscription plans: 👉 The difference between them lies in the number of accounts you connect.   Currently, there're no additional restrictions (su...

  • Alena created an article,

    How to integrate 3CX with Zendesk?

    1. Install 3CX integration by OAPPS from the Zendesk Marketplace. 2. Click on the 3CX icon on the left panel and complete the authorization by clicking "Grant Permissions":   3. Click "Allow" in t...

  • Alena created an article,

    How to Connect TikTok to Zendesk?

    Install the OAPPS Comments for TikTok from Zendesk Marketplace. To avoid card entering during the trial, please use the coupon code NOCC during the installation:  Log in to your TikTok account. M...

  • Alena created an article,

    Oapps for Discord - Changelog

    ## [1.0.0] - 2023-11-29 - Initial version (Open beta)   ## [1.1.0] - 2023-12-8 #### Added - Media support - Private threads support - Code maintainability improvements   ## [1.2.0] - 2024-03-22 ###...