Alena
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Activity overview
Latest activity by Alena-
Alena created an article,
FAQ: How to add extra accounts or unlimited messages?
For add-ons, visit our billing portal: portal.oapps.io. Use your billing email and the "Forgot your password" option for access: ‼️ Note: Additional account add-on and unlimited messages add-on ar...
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Alena created an article,
📈 How to upgrade my current plan?
To learn more about available tariff plans on our apps, please refer to the following guides: Telegramer: What is the difference between the tariff plans for Telegramer? Instagramer Suite: What is...
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Alena created an article,
How to send a proactive message from Zendesk to WhatsApp?
[!] Currently proactive messages are only supported for accounts connected via QR code (Multidevice web). Templated outbound messages for WhatsApp CloudAPI is not supported at the moment. WhatsAp...
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Alena created an article,
What is the difference between tariff plans for Advanced Export?
Currently Advanced Export has two tariff plans: Free You can export any data you want but with a limit of up to 1000 tickets per export Professional This plan has wider limits - up to 30.000 ticke...
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Alena created an article,
Zendesk Users, Agents and Admins export
Users and Agents Export: 1. Press the "New export" button 2. Select "Export users" 3. The Export options will open where you can select: File format (XLSX or CSV); Date range (you can export for...
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Alena created an article,
Zendesk organizations export to XLSX or CSV
Organization Export: 1. Press the "New export" button 2. Select "Export organization" 3. The Export options will open where you can select: - File format; - Date range (you can export for the who...
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Alena created an article,
Zendesk ticket export to XLSX or CSV
Ticket Exporting: 1. Press the "New export" button 2. Select "Export tickets" 3. The Export options will open. Fill in the following fields: - File format; - Date range (mandatory); - Zendesk gro...
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Alena created an article,
FAQ:Will I be notified when the limit is reached?
Yes, when the domain used 80% of the monthly limit, we send a notification to your subscription e-mail. You can also check the current usage stats in the Instagramer Suite settings here: To ex...
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Alena created an article,
FAQ:What if I reach message/account limit?
Instagramer Suite has several tariff plans with different limits: 1. First of all, you can check the current usage stats in the Instagramer Suite settings here: 2. When the domain used 80% of the...
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Alena created an article,
FAQ: How does the message limit count in Instagramer Suite?
Instagramer Suite has several tariff plans with different message limits: The number of messages mentioned in each plan includes both DMs and post comments (incoming + outgoing messages). However,...