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## 2026-01-30### Added- Support for standby messaging   ## 2025-12-19### Added- Option to mute posts ## 2025-12-19### Fixed- Enhanced status management within the sidebar application##2025-07-14###...

For example: We want to send an agent a message when he receives a good CSAT review.   Please check you have installed the Notifier app from Zendesk marketplace (paid app) Create a trigger, name i...

The app can be installed directly from Zendesk Marketplace. You can use the NOCC coupon to install it without a credit card.  Click on Free Trial in Zendesk Marketplace and fill in the required dat...

## - 2026-01-14### Added- Option to request Telegram user ID - Parameter transfer to Zendesk user details  ## [3.1.1] - 2024-01-09### Added- Prechat form - ask additional question and send the answ...

## [2.4.0] - 2026-02-25### Added- Export tickets archive to PDF.- Added side conversations to ticket archives exports.- Performance improvements.- Dark mode and a theme toggle.## [2.2.0] - 2023-04-...

Follow these steps to install the OAPPS Comments for YouTube app and connect your YouTube channel to Zendesk.Please note, that your should be the "Owner" or "Manager" of the Brand Account you want ...

Reels comments arrive as tickets in Zendesk. You can reply to reels comment from withing your app 

Instagramer update  Now tickets are tagged with ig_general or ig_primary following Instagram contacts classification. 

Install Custom Fields App Go to Zendesk marketplace. Find Custom fields app.  https://www.zendesk.com/apps/chat/687662/custom-fields/ Click Free Trial to install the app.  You won't be charged bef...

  Linker app  You can use the Linker app to create linked sub-tickets as you chat with your customer. The app allows you to classify linked tickets with a few clicks without navigating away from th...