Alena

If you don't receive either Instagram Direct Message or post comments (or both) to your Zendesk, please try the following steps:Сrucial steps: You have to be an Administrator inside your Zendesk. ...

We offer two types of tariffs - per account and per agent.   Cost per agent means that the charge is based on the number of agents using the app. For example, the app costs $5 per agent. If 5 agen...

 Billing data can be changed on our billing portal. Access our billing portal with your subscription e-mail and password. In case you don't have or don't remember your password, click "Forgot your...

Resurrect costs $0,75 per month per agent. You can give access to the app only to certain agents:

Currently, TikTok Shop is not supported. We do support TikTok Business account post comments and TikTok Ads comments, but not TikTok Shop.We’re continuously expanding app features, and if TikTok Sh...

If you face any issues with Forwarder, please try re-authorizing the app from the Zendesk Admin. For this, click on "Configuration" > Reauthorize the app: If the issue persists after that, please r...

Discord for Zendesk costs $49/month. There's no limitation on the number of accounts, messages or agents using the app.Enterprise Plan is $99/month. This plan includes everything in the standard pl...

[!] Currently proactive messages are only supported for accounts connected via QR code (Multidevice web). Templated outbound messages for WhatsApp CloudAPI are not supported at the moment. WhatsA...

Ticket Exporting: 1. Press the "New export" button  2. Select "Export tickets"  3. The export options will open. Fill in the following fields: - Date range (mandatory); - File format; - Zendesk gr...

Instagramer Suite is created to work with both Direct Messages and Post Comments. It is based on the official API.The app includes four tariff plans depending on what suits best your business needs...