Alena

Our OAPPS Comments for YouTube application for Zendesk is available in three subscription plans: Beginner, Professional and Leader. All plans come with a 2-week free trial — no card required if you...

Ticket Exporting:1. Press the "New export" button 2. Select "Export tickets" 3. The export options will open. Fill in the following fields:- Date range (mandatory);- File format;- Zendesk group;- Z...

Once all the steps from this guide are managed and the integration is set up, you can start testing! Please keep in mind we can catch only bot messages - your created bot should be a part of a conv...

If you don't receive either Instagram Direct Message or post comments (or both) to your Zendesk, please try the following steps:Сrucial steps: You have to be an Administrator inside your Zendesk. ...

We offer two types of tariffs - per account and per agent.   Cost per agent means that the charge is based on the number of agents using the app. For example, the app costs $5 per agent. If 5 agen...

 Billing data can be changed on our billing portal. Access our billing portal with your subscription e-mail and password. In case you don't have or don't remember your password, click "Forgot your...

When you receive a TikTok comment to your Zendesk as a ticket, you can like or hide it directly from Zendesk.For this, clink on "Apps" on the right sidebar -> select TikTok Connect app -> the corre...

Resurrect costs $0,75 per month per agent. You can give access to the app only to certain agents:

If you face any issues with Forwarder, please try re-authorizing the app from the Zendesk Admin. For this, click on "Configuration" > Reauthorize the app: If the issue persists after that, please r...

Discord for Zendesk costs $49/month. There's no limitation on the number of accounts, messages or agents using the app.Enterprise Plan is $99/month. This plan includes everything in the standard pl...