Alena

Please reach our support to change your account email. We would be able to provide a faster service if you share the email for change.   Please note that there can be only one main (account) email ...

When configuring the Telegramer app by our guide, you may enable the bot @mentioning on group chats:     However, if there're no tickets created in Zendesk, when you try to @mention the bot or rep...

If you no longer want to receive pop-up notifications or you wouldn't like to receive those on holidays and weekends, then you can disable notifications the following way: 1. Open the Notifier app ...

1:1 interactions can only be handled via bot. So, first of all, you need to create a bot using @BotFather as described here: ​🔗 How to set up Telegram integration with Zendesk? Once the bot is crea...

## [1.0.0] - 2023-11-29 - Initial version (Open beta)   ## [1.1.0] - 2023-12-8 #### Added - Media support - Private threads support - Code maintainability improvements   ## [1.2.0] - 2024-03-22 ###...

We've tried to make the OAPPS Comments for YouTube pricing policy more flexible that depends on your need or need of your business.  Our OAPPS Comments for YouTube application for Zendesk is availa...

Users and Agents Export: 1. Press the "New export" button  2. Select "Export users" 3. The Export options will open where you can select: File format (XLSX or CSV); Date range (or you can export ...

WhatsApp Business includes several tariff plans depending on what suits best your business needs: BEGINNER This plan allows connecting only 1 WA number with a turnover of up to 2000 messages/month...

For 5 years Instagramer helped our customers to transfer Instagram direct messages to Zendesk. Instagram is changing, and so are we! As official partners of Instagram, we are pleased to present you...

There're two methods to change (upgrade or downgrade) your current tariff plan for Instagramer Suite. First method:Log in to portal.oapps.io with your subscription e-mail and the "Forgot your passw...