Alena

  Please follow the steps below if you have already set up Telegramer according to this guide.   How to receive Telegram Channel Comments as tickets in Zendesk? 1. Create a public Telegram Channel:...

If you are intended to cancel your subscription to the Instagramer app and want no longer being charged, you should just uninstall the application.   A step-by-step instruction: Go to Admin Cente...

To reply to a particular comment in Telegram via Zendesk instance, please follow the steps below: 1. Visit Admin Center >> Apps and Integrations >> Channel app >> Telegramer >> Accounts >> Click on...

Pricing: Notifier has a flat rate of $29/month - no hidden fees, no per-agent costs. Whether you've got one agent of a big team, the price stays the same.    Try Before You Buy: Not sure yet? Test ...

Supported Direct Messages ✅ Plan text Yes, plain text messages are supported. They will appear in Zendesk as standard tickets. ✅ Audio Note Yes, audio messages are supported and pulled into Zendesk...

First of all, go to application settings and make sure that "Browser Web Push" is enabled:If you do have it enabled, click on "Don't receive notification?" and grant access anew:Additionally, pleas...

If you receive the error notification "This API call does not support the requested response format" inside your Zendesk ticket as below, then this guide is right for you: This issue is caused by ...

Note: proactive messaging to contacts and groups is supported only when using a bot connection. Personal (Business) Telegram account connection doesn't support proactive messaging.   To send a p...

We've tried to make the Telegramer pricing policy more flexible that depends on your need or need of your business.  1. BEGINNER PLANFor just $9/month you can build support for your Telegram reques...

If you experience incorrect work of the Instagramer Suite app, don't receive messages in your Zendesk instance, the issue can be hidden in incorrect settings. This article is meant to guide you thr...