Alena

If you receive the error notification "This API call does not support the requested response format" inside your Zendesk ticket as below, then this guide is right for you: This issue is caused by ...

Note: proactive messaging to contacts and groups is supported only when using a bot connection. Personal (Business) Telegram account connection doesn't support proactive messaging.   To send a p...

We've tried to make the Telegramer pricing policy more flexible that depends on your need or need of your business.  1. BEGINNER PLANFor just $9/month you can build support for your Telegram reques...

If you experience incorrect work of the Instagramer Suite app, don't receive messages in your Zendesk instance, the issue can be hidden in incorrect settings. This article is meant to guide you thr...

Yes, when the domain used 80% of the monthly limit, we send a notification to your subscription e-mail.   You can also check the current usage stats in the Instagramer Suite settings here:   To ex...

Method 1:Log in to portal.oapps.io with your subscription e-mail and the "Forgot your password" option:Find the Telegramer app and click on "Update plan".The available plans will open. Click "Selec...

This issue is rather rare but you might have seen the following notification:   There are several things you can do when facing such an issue: 1. Try to re-send the same ticket in a while; 2. Use ...

  Oapps for Viber costs $29 per Zendesk subdomain per month. You can add as many Viber channels as you want to one Zendesk domain without any additional fees. If you need more account, please ...

Instagramer Suite has several tariff plans with different limits: 1. First of all, you can check the current usage stats in the Instagramer Suite settings here: 2. When the domain used 80% of the...

Once receiving new messages from Telegram groups, the list of groups to which the bot is added will be refilled. In the integration settings, you can leave useless groups as a bot and no longer rec...