Yes, instagramer works in new agent workspace the same way.
New message create as a ticket, not a a conversation though. We will be adding option integrate it as conversation as soon as Zendesk will open up messaging API.
Yes, instagramer works in new agent workspace the same way.
New message create as a ticket, not a a conversation though. We will be adding option integrate it as conversation as soon as Zendesk will open up messaging API.
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