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For example: We want to send an agent a message when he receives a good CSAT review.  Please check you have installed the Notifier app from Zendesk marketplace (paid app)Create a trigger, name it e...

Follow the guide to install the Delayer app from Zendesk marketplace if you have not done so previously. Given that a new chat goes to a queue, we want to send an automated greeting message when ...

The app can be installed directly from Zendesk Marketplace. You can use the NOCC coupon to install it without a credit card.  Click Install and fill in the required data. Open the Zendesk Agent Wo...

1. Locate the bot on the right Discord panel on your server channel. 2. Right-click on it and select Change Nickname in the drop-down menu. 3. Type a new nickname.  PS You can't change the bot ico...

Use 3CX WebAPI via an agent's browser. This option controls how the app connects to 3CX WebAPI, e.g., to place outbound calls.  All Integration service connections are done via https port 443 (TLS ...

Please refer to WebAPI for 3CX up-to-date guidelines. Debian manual Installation Guide - if you need more control or Debian Installation Script Guide (v18, v20) - automatic installation   For Wind...

## [3.1.1] - 2024-01-09 ### Added - Prechat form - ask additional question and send the answer to user's field - Option to hide telegram username and name from agent   ### Fixed - end-users informa...

## [2.2.0] - 2023-04-19 ### Added - Export Ticket JSON/ browsable HTML Archive with attachments (available only at Professional plan) - Include identities in user export - Storage capacity increase...

Connecting via WhatsApp Business Cloud API Use this option to connect phone number line that does not have WhatsApp installed; Requires Meta Business Suite account and Meta developer account; Paid...

We use access YouTube data via user, who authenticates the app. Replies, posted back to the channel are via this user profile. It may be the user has no more rights to access YouTube content or use...