How to configure Resurrect Ticket?

1. Install Resurrect Ticket from the Zendesk Marketplace by clicking "Free trial".
2. Enter your company details and click "Proceed to payment".
   On the next step, you can use the coupon code NOCC to use the app card-free during a 14-day trial.
3. Open any Zendesk Support ticket, then locate the app in the ticket sidebar. 
4. Click "Connect with OAuth" > "Allow":

5. Enable web push notifications (optional) – After clicking the calendar icon, allow notifications if you want alerts even when your browser is closed.

Optional:

• Enable role and/or group restrictions if you want to limit access to the app to specific agents only.
• Enter Ticket Field ID where the scheduled date will be stored.
  Ticket Field ID can be created in Admin > Objects and rules > Tickets > Fields > Add Text field > Save Field ID and paste it into the Resurrect Ticket settings: 

Remember to save the changes.

Still have questions? Reach out to our support.