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Install Custom Fields App Go to Zendesk marketplace. Find Custom fields app.  https://www.zendesk.com/apps/chat/687662/custom-fields/ Click Free Trial to install the app.  You won't be charged bef...

  Linker app  You can use the Linker app to create linked sub-tickets as you chat with your customer. The app allows you to classify linked tickets with a few clicks without navigating away from th...

We will are updating the Instagram API version for better compatibility of our app. The update will require you to re-authenticate accounts. What's new User field ig_login to keep Instagram login ...

  You can configure Zendesk to send notifications to Telegram channels and groups using native webhooks functionality (no apps required)   1. Create a new channel in Telegram. Create a public chann...

To change the display name (or nickname) of the OappsDesk bot on your Discord server, please follow the steps below: Locate the bot on the right Discord panel on your server channel. Right-click o...

Please refer to WebAPI for 3CX up-to-date guidelines. Debian manual Installation Guide - if you need more control or Debian Installation Script Guide (v18, v20) - automatic installation   For Wind...

Use 3CX WebAPI via an agent's browser. This option controls how the app connects to 3CX WebAPI, e.g., to place outbound calls.  All Integration service connections are done via https port 443 (TLS ...

Connecting via WhatsApp Business Cloud API Use this option to connect phone number line that does not have WhatsApp installed; Requires Meta Business Suite account and Meta developer account; Paid...

We only store your Zendesk admin email with your billing data in our billing system. We may use collected e-mails to inform you about our product updates. We do not collect any information via your...

## [2.1.0] - 2026-02-04### Added DID-based ticket filtering: You can now choose to create tickets only for specific lines by entering one or multiple "DID Friendly Names"   ## [2.1.0] - 2026-01-19#...