Mikhail

Installation and setupStep 1: Connect to Zendesk APIStep 2: Connect to Sunshine Conversations APIStep 3: Bot ProfileStep 4: Data CollectionStep 5: Greeting MessagesStep 6: Connect to a ChannelConfi...

1.  Install the Classifier Pro app from Marketplace (please see the article for details). 2. Enter the app's title and set access restrictions: How to restrict access to any application for certain...

1.  Install the Classifier app from Marketplace. 2. Enter the app's title and set access restrictions: How to restrict access to any application for certain users? Click on "Install". Note: it's re...

First, install the application from Zendesk Marketplace. Next, go to the application settings: Admin Center >> Apps and Integrations >> Channel apps >> Facebook Reviews.  Switch to Tab «Accounts» ...

First, install the application from Zendesk Marketplace. Next, go to the application settings: Support - Channel integration - OKer.  Switch to Tab «Accounts» and press «Add account». General Fil...

To get a token, you must be a group administrator.Go to the group page. Go to «Settings» Go to the «Group administration messages» Press «Get a token». Copy the result.

Phase 1. Installing Vkontakter app for Zendesk Support First of all, download a private app as describe in this guide: How to install a private application from a zip file?   Phase 2. Getting a VK ...

First, download a private app: How to install a private application from a zip file? Go to the Zendesk application settings: Support - Channel integration - VKontakter. Switch to Tab «Accounts» an...

First, download a private app: How to install a private application from a zip file? Phase 1. Getting a VK API token Open your VK community page. Go to "Manage". Go to "Settings -> API Usage". P...

Unfortunately, VK user messages API was depreciated by Vkontakte.