Alena

If you'd like to try free trial without entering your credit card details, you can use the coupon code NOCC when installing the app. 1. In the Zendesk Marketplace find the app you'd like to try and...

To request customer satisfaction in the apps like Instagramer or Vkontakter please follow the steps: 1) mark ticket in Zendesk as "Solved"; 2) send the client the placeholder: {{satisfaction.rating...

Steps: 1. Install the app to your Zendesk2a. [Recommended] Connect WhatsApp Account via WA Cloud API2b. [Legacy] Connecting to your mobile app via Web API (QR code scan)   Install the app to your Z...

1. Install OAPPS for Viber from Zendesk Marketplace by clicking on "Free trial": 2. Navigate to Admin Center >> Apps and Integrations >> Channel apps >> Oapps for Viber >> Accounts tab >> click on ...

Invoices for the whole subscription period can be found on our billing portal: portal.oapps.io - just use your billing email and the "Forgot your password" option for access:   Once logged in, cli...

Our TikTok Connect application for Zendesk is available in three subscription plans: Beginner, Professional and Leader Beginner plan The Beginner plan comes for $14,99/month and allows connecting o...

Your YouTube Channel ID can be found in the advanced account settings  in a web browser (on desktop or mobile). Sign in to YouTube. In the top right, click your profile picture Settings. From the l...

We've tried to make Resurrect easy to use app. Spend several seconds to schedule your tickets! 1. Open the ticket you'd like to schedule and click on the empty field to choose the date: 2. The cal...

Sometimes the Instagramer app may stop receiving a response from the Instagram server and you can see no direct messages reaching your Zendesk instance. In this case, the following step might be he...

WhatsApp Business includes several tariff plans depending on what suits best your business needs: BEGINNER This plan allows connecting only 1 WA number with a turnover of up to 2000 messages/month...