## [3.1.1] - 2024-01-09
### Added
- Prechat form - ask additional question and send the answer to user's field
- Option to hide telegram username and name from agent
### Fixed
- end-users information was shared between different bots that may belong to different brands
- updated internal caching for more reliable processing
### Known issues
- New end-users will be created after update.
- Messages sent before chat handed over to Zendesk agents may not be visible
_____
Comments
0 comments